StorageHand share of payment-processing fees
StorageHand earns C$0 from each tenant payment.
Seven buyer questions
Compare what actually affects your facility.
Compare the written default, not the best-case sales configuration. See what every customer receives, what requires another product or negotiated term, and what each provider commits to publicly.
Three commitments, in writing.
Standard commercial and product commitments for every supported facility.
No fixed-term contract
Cancel effective at the end of the current paid period.
StorageHand takes no cut of your payment processing.
Payments run through your supported Square or Helcim account. Processor fees still apply, but StorageHand adds no percentage, transaction markup, or revenue share.
Facility branding guaranteed
Your facility remains the primary brand across the hosted renter experience.
No separate StorageHand website product, branding package, premium tier, or negotiated add-on is required.
Payment economics
Your rent is not our revenue stream.
Payment-linked revenue can become a major business line in vertical software. StorageHand charges for the platform, not the payment volume or move-in volume it supports.
How large can payment-linked revenue become?
Share of reported company revenue
- View Toast 2025 Form 10-K (opens in a new tab)Toast · financial technology solutionsYear ended December 31, 202582%
- View Lightspeed FY2026 Annual Report (opens in a new tab)Lightspeed · transaction-based revenueFiscal year ended March 31, 202666%
Public vertical-software examples, not self-storage competitors. Percentages show gross reported revenue categories, not profit. Companies classify revenue differently.
How the figures are calculated
Toast
5,037 USD millions in financial technology solutions ÷ 6,153 USD millions total revenue × 100 = 81.86%.
The category consists primarily of transaction-based payment fees and also includes Toast Capital revenue.
SEC accession 000165016426000057 · Reviewed 2026-08-13
Lightspeed
815.091 USD millions in transaction-based revenue ÷ 1,227.046 USD millions total revenue × 100 = 66.43%.
The category is driven substantially by payments adoption and also includes merchant-cash-advance revenue.
SEC accession 000182330626000024 · Reviewed 2026-08-13
StorageHand fee per confirmed reservation
A successful rental does not create an additional StorageHand software charge.
Our revenue comes from the software subscription, not your payment volume or move-in volume.
View the written payment commitmentWhen a tenant pays
A transaction-linked software model
- Tenant payment
- Payment processor
- Facility settlement
Possible branchSoftware-platform payment revenue
The platform may earn a markup, revenue share, or other transaction-linked compensation.
StorageHand
- Tenant payment
- Square or HelcimProcessor fee under the operator’s agreement
- Facility settlement
StorageHand: C$0
No markup, revenue share, or payment-volume compensation.
Standard Square or Helcim processor fees still apply under the operator’s own processor agreement.
When your tenants pay more, StorageHand does not earn more.
Compare providers
Public sources reviewed How claims are sourced
Q-01 Who controls the payment relationship, and who earns on each transaction?
Separate processor fees, platform markup, settlement ownership, required payment products, and publicly disclosed economics.
Guaranteed in writingStorageHand
StorageHand takes no cut of your payment processing.
Payments run through your supported Square or Helcim account. Processor fees still apply, but StorageHand adds no percentage, transaction markup, or revenue share.
Not publicly disclosedSitelink by Storable
Complete payment economics are not published
The reviewed public sources do not state the complete processor rate, platform markup, revenue share, or settlement structure. Sitelink’s Terms describe Payments as optional through Stripe or Payrix, and an official page documents a Canadian Merchant Services configuration. Request the complete payment economics and applicable Order Form in writing.
Provider confirmation required
Official Sitelink material documents Sitelink Merchant Services in Canada. The reviewed sources do not establish the current Canadian availability of the complete Sitelink configuration, including tax, currency, and insurance options.
Q-02 Does your software bill increase when a customer reserves a unit?
Separate the monthly subscription from fees tied to successful reservations.
Guaranteed in writingStorageHand
C$0 per confirmed reservation
StorageHand does not charge a reservation fee, move-in fee, or success fee when a tenant rents a unit. The software subscription does not increase merely because the facility completes more rentals. Standard processor fees remain separate when a payment is processed.
Sources:Not publicly disclosedSitelink by Storable
Reservation-linked software fees are not published
The reviewed product and Terms sources do not state whether the software subscription adds a fee for each confirmed reservation or move-in. Confirm the complete fee schedule in writing.
Q-03 Is facility branding guaranteed or dependent on another product?
Distinguish a written facility-branding commitment from a separately purchased website, marketplace path, or configuration-dependent renter experience.
Guaranteed in writingStorageHand
Facility branding across the renter experience
The hosted rental page, tenant account, StorageHand-sent emails, invoices, and receipts use the facility’s identity as the primary customer-facing brand. Facility branding is included in the supported subscription and does not require a separate StorageHand website product, branding package, premium tier, or negotiated add-on.
Additional product requiredSitelink by Storable
The documented branded renter path requires another product or integration
Sitelink is the management platform. Storable documents branded websites, online rentals, and tenant services through the separate Storable Websites product, while Sitelink also supports third-party integrations. Confirm which customer-facing surfaces are included in the quoted package.
Q-04 What operating work is included in the standard platform?
Separate standard operating scope from add-ons, third-party integrations, separate provider products, and implementation-specific configuration.
Included by defaultStorageHand
One supported operating scope
StorageHand includes facility administration, online rentals and payments, tenant self-service, digital agreements, Gate Code Management, pricing controls, billing, branded communication, and reporting within the supported platform scope.
Configuration-dependentSitelink by Storable
Core management is documented; package scope varies
Sitelink publicly documents configurable workflows, reporting, rentals and payments, move-ins and move-outs, unit transfers, electronic leases, audits, dashboards, one-site and multi-site operation, and third-party integrations. The final scope depends on the selected Storable products, integrations, and Order Form.
Q-05 Are the commercial terms guaranteed or left to the Order Form?
Confirm the published price, cancellation timing, guarantee, add-ons, and which terms remain negotiable or Order Form-dependent.
Guaranteed in writingStorageHand
No fixed-term contract
Cancellation takes effect at the end of the current paid period. Annual prepayments are not prorated. Early Facility setup is C$0. The 60-day subscription guarantee applies to monthly and annual subscriptions. For an active or past-due facility within 60 calendar days of activation, the most recent successful StorageHand subscription charge is refundable and the subscription is cancelled; third-party processor fees remain external. For the same active-unit band, StorageHand-initiated subscription increases are limited to 5% in any 12-month period and require at least six months of written notice. If the facility moves into another published active-unit band, the applicable rate may change. This commercial commitment is reviewed and managed manually by Brad. It is not an automated billing rule. Applicable taxes and processor fees remain separate.
Order Form-dependentSitelink by Storable
Actual subscription term is set by the Order Form
Sitelink’s public product FAQ says it is billed monthly, requires a monthly commitment, and may be cancelled at any time. Its Terms of Service say the applicable Order Form sets the actual subscription term; if no different term is stated, the service renews month-to-month. Unless otherwise agreed, termination for convenience requires 15 days’ written notice. A public rate schedule or subscription guarantee was not found in the reviewed sources.
Q-06 What does migration and launch support include, and what happens to data at exit?
Confirm who performs the migration, what launch work is included, what the facility must provide, and how records can be retrieved if the service ends.
Guaranteed in writingStorageHand
Full migration and launch support included
StorageHand migrates the agreed available records needed to operate the facility in StorageHand, then configures the facility, reconciles the imported data, trains the operator, verifies renter and staff paths, and coordinates launch. The facility provides usable source exports and helps resolve missing or inconsistent source records.
Data at exit
Facility records, reports, and supported exports remain available during service. StorageHand has not yet published a post-cancellation retrieval window or deletion schedule.
Configuration-dependentSitelink by Storable
Migration assistance, support, and training are documented
Sitelink says a dedicated team helps transfer existing business information; its Terms include basic support and standard training with a paid subscription, while migration, configuration, implementation, and other supplemental services may be separately ordered.
Data at exit
The Terms say the customer retains ownership of its data. They also say that after expiration or termination, affected services may be deactivated immediately and Sitelink has no obligation to continue storing the data or allow retrieval. Confirm the export process and timing before giving notice.
Q-07 Is the renter-facing online rental experience included, or does it depend on another website or product?
Confirm whether live availability and online move-ins are part of the management subscription or require a separate website, marketplace, or integration.
Included by defaultStorageHand
Included
StorageHand includes a hosted, facility-branded rental experience. A separate website project is not required to show availability and accept online rentals.
Additional product requiredSitelink by Storable
The documented renter-facing path uses another Storable product or integration
Sitelink provides the management platform. Storable documents websites, online reservations, move-ins, payments, and the tenant portal through the separate Storable Websites product, while Sitelink also supports third-party integrations. Confirm which renter-facing path is included in the quoted package.
Fit check
A candid fit check.
StorageHand may be a good fit when…
- You want commercial terms published before the sales conversation.
- You want no fixed-term contract guaranteed in writing.
- You want StorageHand to take no cut of your payment processing.
- You want facility branding guaranteed in writing across the renter experience.
- You already have an access model that works and do not want the management platform tied to a hardware purchase.
- You want full migration, configuration, training, and launch verification included in writing.
Another approach may fit better when…
- You require a specific third-party integration that has not yet been verified.
- You prefer a larger ecosystem of separately selected products and integrations.
- You want management software paired with Sentinel’s established keypads, door alarms, remote access, lighting control, or elevator control hardware.
- You want a marketplace that acquires renters on your behalf.
- You require a product or implementation model outside StorageHand’s supported scope.
Sources and comparison methodology
Written commitments and first-party provider sources.
StorageHand’s written commitments are sourced from maintained public commercial terms, public launch commitments, and product-scope documentation. We compare the published offer and written commercial commitments. Optional products and configurable capabilities are identified separately rather than treated as included by default. Product-specific Terms are shown alongside marketing claims; the customer Order Form controls where those Terms say it does. Monthly subscription fees, reservation-linked fees, payment-processing economics, and optional service fees are evaluated as separate claims.
Unknown stays unknown.
“Not stated” means the reviewed public source did not provide the information. It does not mean the capability or term is unavailable. Products, programs, configurations, and negotiated terms can change; confirm them directly with the provider.
Storable products are compared separately.
Storable offers multiple management platforms. This comparison treats Sitelink by Storable and Storable Edge as separate products and does not use either one as a proxy for the full Storable suite.
Dated sources, with a correction path.
Sources were reviewed ; the next scheduled review is . If a public statement has changed, email the current source.
Migration responsibilities
The current launch offer includes the supported migration work. This responsibility schedule identifies the source cooperation, approvals, and external dependencies that remain facility-specific.
Sources for StorageHand and Sitelink by Storable
Every material answer keeps its source in the main comparison. This register adds review notes and publication context for the selected comparison.
- S-01
Commercial rate schedule
StorageHand · Public pricing
Published Early Facility Rate schedule and current commercial terms.
- S-02
StorageHand commercial terms
StorageHand · Commercial terms
Published cancellation timing, annual-prepayment treatment, and subscription guarantee.
Reviewed View StorageHand commercial terms - S-03
Payment processing commitment
StorageHand · Commercial terms
StorageHand charges no fee per confirmed reservation, no platform fee per move-in, and no success fee when a tenant rents a unit. StorageHand receives no percentage of rent, no transaction markup, no processor revenue share, no residual payment, no referral residual, no rebate, and no other compensation tied to tenant payment or move-in volume.
- S-04
Included subscription scope
StorageHand · Documentation
Included platform scope and external responsibilities.
Reviewed View included subscription scope - S-05
Supported processor settlement statement
StorageHand · Documentation
Public product statement that payments settle through the operator’s supported Square or Helcim account.
- S-06
Facility branding commitment
StorageHand · Commercial terms
The hosted rental page, tenant account, StorageHand-sent emails, invoices, and receipts use the facility’s identity as the primary customer-facing brand.
- S-07
StorageHand capability overview
StorageHand · Documentation
Public capability overview covering facility administration, renter service, Gate Code Management, pricing, communications, and reporting.
- S-08
Full migration included for launch
StorageHand · Launch commitment
For facilities joining under the current launch offer, StorageHand includes migration of the agreed available records needed to operate the facility in StorageHand, along with configuration, reconciliation, operator training, and launch verification. Facility records, reports, and supported exports remain available during service. StorageHand has not yet published a post-cancellation retrieval window or deletion schedule.
- S-09
Launch requirements and responsibility schedule
StorageHand · Documentation
StorageHand performs the supported import and reconciliation work, configures the facility, trains the operator, verifies renter and staff paths, and coordinates launch. The facility provides access to usable source exports and helps resolve records that are missing, duplicated, inconsistent, or unavailable from the existing system.
Reviewed View launch requirements - S-10
Sitelink by Storable product page and FAQ
Storable · Product page
Sitelink facility-management scope, interfaces, integrations, support, migration, and public contract FAQ.
- S-11
Sitelink by Storable Terms of Service
Storable · Terms of Service
Order Form precedence, optional payment processing, service term, notice, support, training, data ownership, and post-termination retrieval clauses.
- S-12
Sitelink Merchant Services: Canada
Storable · Integration page
Documents Sitelink Merchant Services availability in Canada, its First Data relationship, and funding to a selected bank.
- S-13
Storable Websites
Storable · Product page
Separate website product covering website management, online rentals, inventory synchronization, and digital marketing.
Your next step
Compare the fit for your facility.
We’ll review your current setup, required dependencies, and the questions public sources cannot answer.